Every fan conversation, in one AI inbox
Instagram DMs and comments, YouTube, KakaoTalk, and the web chat on your own site — all in one place. AI answers with your knowledge, and waits for your approval on sensitive conversations.
- 5-minute setup
- Free, no card required
- Switch to manual anytime
Wherever your fans are
Connect a channel and conversations get organized into cases. FanTalk remembers which channel a fan came from and what they asked before.
The more channels you add, the more scattered it gets
DMs, comments, KakaoTalk, website inquiries. Hopping between apps, messages slip through the cracks and you answer the same question over and over.
“Answering DMs and comments eats up my whole day”
“Shipping and refund questions — I copy-paste the same reply all day”
“After every stream, questions pile up across every channel”
“Different tools per channel scatter our support history”
An inbox that reads, sorts, and drafts the reply
Conversations from every channel become cases. AI classifies the inquiry type, summarizes the point, and prepares a reply you can send right away.
Auto-classify & summarize
Sorts inquiry types and boils each down to one line.
Drafts in your voice
Learns your tone and prepares a ready-to-send draft.
Choose a response mode
Pick auto-send, send-after-approval, or handle it yourself.
Priority & response goals
Important conversations first, with SLA goals so nothing slips.
Answers from evidence, not guesswork
Register your FAQs, policies, and notices as knowledge, and AI answers only from that basis. Every answer keeps a source, and new facts found in conversations pile up for review — approve them and they become knowledge.
Answers with a source
Every answer shows which knowledge it was based on.
Knowledge builds itself
Newly found facts collect for review; approve to make them knowledge.
Auto-built help center
Turns accumulated knowledge into self-serve help articles.
Knowledge health checks
Finds stale or conflicting knowledge and keeps it current.
AI for speed, you for the call
Choose auto-send, send-after-approval, or manual per inquiry type. Sensitive conversations like refunds and legal issues automatically come to a human, and a pre-send fact check catches wrong promises.
Response mode per type
Set auto, approval, or manual separately for each inquiry type.
Automatic risk escalation
Refund, legal, and complaint chats route to a human automatically.
Pre-send fact check
Catches made-up promises or wrong info before it goes out.
Business hours & handoff
Connects to a person after hours or whenever it's needed.
Conversations add up to a fan asset
A fan who commented on Instagram and later asks via web chat is recognized as the same person. Conversation history and context gather in one fan profile.
Beyond conversation, into revenue — FanHome
Your own fan space, from membership subscriptions to premium content sales. The fan relationships you build in FanTalk turn into revenue.
Membership subscription
A monthly subscription that gives fans exclusive content and perks.
- Subscriber-only feed and content
- Subscriber-only chat
- Members-only perks
Premium content sales
Sell photos, videos, and more per item to earn right away.
- Sell photos and videos individually
- Buy content without subscribing
- Set your own price